Columbia Eye Clinic

Reviews about Columbia Eye Clinic

• Marie Bevins

  Sep, 11 2018
  ★ ☆ ☆ ☆ ☆
  I know everyone has off days so I don't normally write negative reviews but the Columbia Eye Clinic reminds me of a dairy farm. The patients are like cows but instead of milk they're producing money.
  
  My appointment was at 9:20. I arrived at 9:10 but had to circle for parking lot for five minutes. After finding parking I had to wait to sign in. The time was 9:20 (my appointment time). I waited in the first waiting room until I was ushered to a second waiting room at 9:40.
  
  At 10:20, a hour after my appointment time, I approached one of the medical assistants and asked how much more time I would need to wait, she informed me that I had been late to the appointment. Not only was that factually incorrect, everyone that I talked to in that waiting room had also waited over an hour.
  
  I wouldn't have gone back to Columbia Eye Clinic but I wouldn't have written this review except the patient care also sucked.
  
  I was taken into the room at 10:30 and Dr. R Mitchell Newman came in at 10:38. At 10:44 he turned his back to me to write notes and inform me that I could proceed to reception.
  
  In the seven minutes I saw the doctor he did an eye exam and deterimined that the pain and double vision I have recently been experiencing was not due to a pre diagnosed autoimmune condition. He offered no alternative explanation. Then he dissmised me to write his notes.
  
  Guess what, I still have pain and double vision in my eye.
  
  At this point I was confident that I would need to see another physician so I asked for my chart. I was ushered to a new reception desk were they collected payment and printed a "patient plan".
  A "patient plan" is not a chart. It does not have the same quality of information. I was told that I would need to pay $15 in processing fees to get access to the information that I am legally entitled to. Which I will.
  
  The most concerning aspect of this whole experience is that the "patient plan" provided to me had notes documenting things that did not occur.
  
  Should I assume that Dr. R Mitchell Newman and the Columbia eye clinic will be fraudulently billing my insurance for these things? Probably not after they read this review but if you are a patient of Columbia Eye Clinic you should be concerned that they are billing you and your insurance for services they did not complete.
  
  To be clear the people working at the desks and the nurses were lovely. Perhaps if Dr R Mitchel Newman had been given time to actually treat his patients he would be a competent and compassionate health care provider but this is not the case at Columbia Eye Clinic.
  
  If you care about your quality of care you should find a different facility.

Images and photos

The nearest companies

• Michal Cooper Jones

  Establishment, Lawyer

  1508 Washington Street, Columbia, SC 29201

  +1 803-758-6000

  hnblaw.com
• Hope Christian Academy at FBC

  Establishment, School

  1306 Hampton Street, Columbia, SC 29201
• Pizza Hut

  Establishment, Food, Restaurant

  1467 Sumter Street, Columbia, SC 29201

  +1 803-799-5036

  pizzahut.com
• Family Life Center

  Establishment, Church

  1306 Hampton Street, Columbia, SC 29201

  +1 803-343-8587

  firstbaptistcolumbia.com
• Besley, William G - Howser Newman & Besley Llc

  Establishment, Lawyer

  1508 Washington Street, Columbia, SC 29201

  +1 803-758-6000

  hnblaw.com
• Howser Newman & Besley Llc: Newman Jr James P

  Establishment, Lawyer

  1508 Washington Street, Columbia, SC 29201

  +1 803-758-6000

  hnblaw.com