Dick Smith Ford of Columbia

On this page you can find comprehensive information about Establishment and car dealer Dick Smith Ford of Columbia at 7201 Garners Ferry Road in Columbia, SC: opening hours, contacts, reviews and other information.

Contacts

Address:
7201 Garners Ferry Road, Columbia, SC 29209
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Website:
ford.dicksmith.com

Phone:
+1 803-254-4000

Types:
Establishment   Car dealer  

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Opening times

Monday 07:00am — 08:00pm
Tuesday 07:00am — 08:00pm
Wednesday 07:00am — 08:00pm
Thursday 07:00am — 08:00pm
Friday 07:00am — 08:00pm
Saturday 07:00am — 08:00pm
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Reviews about Dick Smith Ford of Columbia

  • Richard Johnson
    Sep, 22 2018
    ★ ★ ☆ ☆ ☆
    Don't bother with the online appointment system because it means nothing to Dick Smith. I even got a confirmation text. I will never purchase a vehicle or have it serviced at Dick Smith again.

    UPDATE - The service manager (Jeremy) contacted me and tried to correct the issue. He made a very good effort to make up for the problem. I am changing my rating from 1 star to 2 stars for his effort.

    The reason I was not willing to accept the offer from Jeremy and give Dick Smith a second chance was because the person I originally spoke with had an attitude that he didn't care if I was a customer or not. The thing that would get me to give Dick Smith a second chance would be to know they are doing something about their employees attitudes towards customers. I place a high emphasis on customer service and how a company treats me. If a company is going to hire people that don't care if I am a customer, then I will be happy to find a company that does appreciate my current and future business. The customer should not have to talk to a manager to be treated correctly. This is not the first time I have stopped doing business with a company because of their employees attitudes towards customers.
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Dick Smith Ford of Columbia

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