Heartland of Columbia Rehabilitation & Nursing Center

Reviews about Heartland of Columbia Rehabilitation & Nursing Center

• Lanelle Sneed

  Apr, 29 2018
  ★ ★ ☆ ☆ ☆
  The nursing staff was ok...the Therapy Team was great...their administration staff is awful....they have no sympathy when it comes to the family...they were very disrespectful and not helpful at all in my fathers Discharge...in particular The discharge social worker Carmel...she was dismissive from the beginning and she lied to me to my face about services she would help in preparing for my father...in the end because of her lack of communication we were left scrambling days before to prepare for my fathers discharge...I went to file a formal complaint against her and her boss did nothing to correct the situation did not write anything down...pretty much took her side in the situation and brushed me off as if my complaints were not valid

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